| Retractable Security Grille FAQs |
 Q: Are retractable grilles the same as retractable gates?
A: Yes, both terms refer to the same product which can also be referred to as sliding grilles or gates. Q: Can the sliding gate be in other colours?
A: Yes, we a full range of colours are available from our in-house powder coating facility. There is a small premium charge for colours other than white. (See Stock Colours)
Q: What sizes do retractable grills come in?
A: Each grill is manufactured to your exact requirements.
Q:Can I have a security grille fitted on the outside of my property?
A: Yes, the CX Range is manufactured form zinc coated steel and aluminium which is rust resistant. However all grills provide better security if they are fitted on the inside of a building. This is especially true if a burglar alarm system is also in use.
Q: Do I have to buy a maintenance contract?
A: No CX retractable security grills are virtually maintenance free.
Q: Will I need to apply for planning permission before my security grills are installed?
A: CX Grills are usually installed on the inside of property and planning permission is not required, except with certain listed buildings.
Q: I need more than one grille, will I have to have different keys for each sliding gate?
A: No, we can supply one key to operate all the grills, however if you would like your grills to be operated by different keys this is also possible.
Q: Will the installation make a mess of my property?
A: To install the retractable security grilles in accordance with the fixing standards drilling is necessary, which can be dusty. The installer will however ensure that the property is clean before leaving.
Q: Will I still be able to clean my windows?
A: Yes, the sliding grills will retract to allow the glass to be cleaned.
Q: How quickly can I have the grille?
A: There is a manufacturing period of approximately 2 weeks (depending on capacity), the installation period will need to be discussed with your local distributor.
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